The Lab Technician is responsible for developing and testing formulations, providing technical support to Sales, and ensuring timely and accurate handling of product samples and documentation in the Personal & Home Care sector with key responsibilities:
1. Research & Formulation Development
– Research, analyze, and develop prototype formulations based on customer requirements, market insights, and Sales Department requests
– Adjust and localize formulations provided by suppliers’ R&D teams to fit the company’s product portfolio
– Store, monitor, and evaluate the stability of raw materials and finished products in compliance with relevant standards and regulations
2. Technical Support
– Support Sales staff in customer-related activities (sample testing, product demonstrations, technical presentations)
– Conduct product testing and evaluations as requested
– Organize internal training sessions on product knowledge and technical skills for Sales team
– Develop, update, and maintain product usage manuals and technical guidelines
– Collect, manage, and update product documentation from suppliers and share with relevant teams
3. Sample & Forecast Management
– Prepare and deliver samples to customers according to project timelines
– Provide product usage forecasts and related reports when required
4. Supplier & Project Coordination
– Collaborate with Supplier Management Department to attend supplier workshops, training sessions, and gather product-related information
– Prepare and submit progress reports for ongoing R&D and customer projects
5. Perform additional tasks and responsibilities as assigned by management