Sales Manager (Key Account)

1. Strategic Account & Sales Growth:

• Be the dedicated account leader for the client’s full ingredients logistics services.
• Identify opportunities to expand service offers (e.g., specialized warehousing, transport, inventory control) and drive sales revenue.
• Lead commercial proposals, contract renewals, and negotiation of service level Agreements (SLAs).

2. Logistics Operations & Service Delivery:

• Take a hands-on approach to oversee daily logistics operations (order fulfillment, transport, inventory) to ensure exceptional On-Time-In-Full (OTIF) performance.
• Drive continuous improvement projects in logistics processes to enhance efficiency and customer experience.

3. Financial Management & Control:

• Manage the P&L for the client account, focusing on margin optimization and cost control.
• Conduct financial forecasting, budgeting, and detailed cost analysis for all service lines.

4. Customer Relationship Excellence:

• Cultivate and maintain strong, trust-based relationships with key stakeholders across client’s supply chain and procurement teams.
• Act as a true partner, anticipating needs and advocating for the client.

• Financial acumen/ background: proven experience in P&L management, budgeting, and cost analysis. MBA is highly preferred.
• Language: Excellent English proficiency (written & spoken) is a must.
• Experience: 5+ years in Account Management, Sales, or Customer Service, managing complex B2B clients (FMCG or Ingredients background is a strong plus).
• Core skills: strong demonstration of Customer services mindset, hand-on execution capability, and meticulous attention to detail.